Cookie Policy

This Cookie Policy explains how AscendraHub uses cookies and similar technologies.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit our website. They help the website function properly, enhance security, and improve your overall user experience by remembering your preferences and session information.

2. Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are required for the core functionality and security of AscendraHub. The platform cannot function properly without them. They are generally set in response to actions you take, such as logging in or filling out forms.

• token: Used to authenticate your secure session. (Expires: 15 minutes)
• jwt_refresh: Used to securely keep you logged in across sessions. (Expires: 7 days)

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve our website's performance and design.

Functional Cookies

These cookies allow the platform to remember choices you make (such as your preferred role or region) and provide enhanced, more personalized features.

3. Third-Party Cookies

Certain third-party services integrated into AscendraHub may place cookies on your device. For example, when you use Google or GitHub to sign in, those platforms use their own cookies to authenticate you safely. These third-party services maintain their own privacy and cookie policies, which we encourage you to review.

4. Managing Your Cookies

You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie rights by setting or amending your web browser controls to accept or refuse cookies. If you choose to reject essential cookies, you may still use our website, but your access to some functionality and secure areas (like your account dashboard) will be restricted.

To learn how to manage cookies on popular browsers, please visit their respective support pages:

• Google Chrome
• Apple Safari
• Mozilla Firefox
• Microsoft Edge

5. Updates to This Policy

As AscendraHub evolves and introduces additional features, authentication systems, analytics tools, and platform services, this Cookie Policy may be updated accordingly. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page.

6. Contact Us

For questions regarding cookies or your privacy, please review our Privacy Policy or contact us at:
Email: contact@ascendrahub.in